Privacy Policy

Fecha de entrada en vigor / Effective date: 1 July 2025

 

In compliance with EU Regulation 2016/679 (General Data Protection Regulation, GDPR), Spanish Organic Law 3/2018 on Personal Data Protection and Digital Rights Guarantee (LOPDGDD), and Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE), CasaTech Valencia, S.L. informs you about how we process your personal data.

1. Data Controller

 

Company name: CasaTech Valencia, S.L. VAT number

(NIF): B88691274

Registered address: Calle Pizarro 13, 46004 Valencia, Spain

Email: concierge@casatechvalencia.com

Website: casatechvalencia.com

Registered in the Valencia Mercantile Registry.

 

2. Personal Data We Collect

 

We collect data you provide directly or that is generated through your use of our website. Categories include: (a) Contact data: name, surname, email address, telephone number and postal address. (b) Property data: address of the property where installation will take place, and relevant technical characteristics. (c) Browsing data: IP address, browser type, pages visited and cookies (see our Cookie Policy). (d) Billing data: required to issue invoices and meet tax obligations.

 

3. Purposes and Legal Bases

 

We process your data for the following purposes and on the following legal bases: — Quotes and contract management: performance of a contract (Art. 6.1.b GDPR). — Invoicing and accounting: compliance with legal obligations (Art. 6.1.c GDPR). — Our own commercial communications: legitimate interest (Art. 6.1.f GDPR) or explicit consent where required. — Website improvement and analytics: legitimate interest (Art. 6.1.f GDPR). We do not carry out automated decision-making or profiling that produces legal effects.

 

4. Retention Periods

 

Data is retained for as long as necessary for the purpose for which it was collected. As a general rule, contract and billing data is kept for the applicable limitation period (typically 5 years under the Spanish Commercial Code) and marketing data until you withdraw consent or object to processing.

 

5. Recipients of Your Data

 

We do not share your data with third parties except where legally required or contractually necessary. Data may be accessed by processors (web hosting, business management software, etc.) under data processing agreements compliant with GDPR Article 28. We do not make international transfers outside the European Economic Area without adequate safeguards.

 

6. Your Rights

 

You may exercise the following rights at any time: — Access: find out what personal data we hold about you. — Rectification: correct inaccurate or incomplete data. — Erasure ("right to be forgotten"): request deletion of your data when it is no longer needed. — Restriction of processing: request that we suspend processing in certain circumstances. — Portability: receive your data in a structured, machine-readable format. — Objection: object toprocessing based on legitimate interest. To exercise these rights, email concierge@casatechvalencia.com stating the right you wish to exercise and attaching a copy of your ID document. We will respond within one month. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.

 

7. Cookies

 

Our website uses technically essential cookies and, with your consent, analytical and/or marketing cookies. A consent banner is displayed when you first visit the site. You can configure or refuse non-essential cookies at any time via the cookie preferences panel on the site.

 

8. Security

 

We have implemented appropriate technical and organisational measures to ensure the confidentiality, integrity and availability of personal data, including HTTPS encryption, restricted access controls and periodic security reviews. In the event of a data breach, we will notify the AEPD and, where applicable, affected individuals within the legally required timeframes.

 

9. Changes to This Policy

 

We may update this Privacy Policy to reflect changes in law or our services. We will notify you of any material changes via the website or by email.